Selecting the right parties to interact with is a fundamental problem in open and dynamic environments. The problem is exemplified when the number of interacting parties is high a...
This paper presents the main concepts of the IST Project FAIN "Future Active IP Networks" [10], a three-year collaborative research project, whose main task is to develo...
Alex Galis, Bernhard Plattner, Jonathan M. Smith, ...
Organizations spend significant resources tracking customer satisfaction and managing service delivery. Although a great deal of effort is expended in understanding what goes on w...
In 1999, Kellogg Company needed to rationalize its area manufacturing capacity. A significant portion of the production was moved between Kellogg manufacturing plants. Simulation ...
In this paper, we present a feasibility study in automating the insurance claims processing system related to automotive sector. In automobile insurance claims processing, usually...