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» Identifying objects in legacy systems
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ATAL
2006
Springer
15 years 7 months ago
A context-aware approach for service selection using ontologies
Selecting the right parties to interact with is a fundamental problem in open and dynamic environments. The problem is exemplified when the number of interacting parties is high a...
Murat Sensoy, Pinar Yolum
IWAN
2000
Springer
15 years 6 months ago
A Flexible IP Active Networks Architecture
This paper presents the main concepts of the IST Project FAIN "Future Active IP Networks" [10], a three-year collaborative research project, whose main task is to develo...
Alex Galis, Bernhard Plattner, Jonathan M. Smith, ...
147
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ICSM
1995
IEEE
15 years 6 months ago
Discovering relationships between service and customer satisfaction
Organizations spend significant resources tracking customer satisfaction and managing service delivery. Although a great deal of effort is expended in understanding what goes on w...
Michael Buckley, Ram Chillarege
129
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WSC
2000
15 years 4 months ago
Confident decision making and improved throughput for cereal manufacturing with simulation
In 1999, Kellogg Company needed to rationalize its area manufacturing capacity. A significant portion of the production was moved between Kellogg manufacturing plants. Simulation ...
Travis A. Dahl, Brian F. Jacob
COMAD
2009
15 years 4 months ago
A Feasibility Study on Automating the Automotive Insurance Claims Processing
In this paper, we present a feasibility study in automating the insurance claims processing system related to automotive sector. In automobile insurance claims processing, usually...
Jayanta Basak, Desmond Lim