1372 search results - page 14 / 275 » Implementing an ITIL-Based IT Service Management Measurement... |
MIS
2008
Springer
13 years 6 months ago
2008
Springer
The IEEE 802.16 standard provides a specification for a fixed and mobile broadband wireless access system, offering high data rate transmission of multimedia services with differen...
ICDCSW
2006
IEEE
14 years 23 days ago
2006
IEEE
— Healthcare and economic drivers have increased the desire to deploy systems for continuous monitoring of patients, both in hospital and outpatient settings. Such systems must o...
DSOM
2008
Springer
13 years 8 months ago
2008
Springer
Incident Management is the process through which IT support organizations manage to restore normal service operation after a service disruption. The complexity of IT support organi...
IM
2007
13 years 8 months ago
2007
— Despite the automation in many domains, network management still requires a lot of manual interaction. With the ongoing rapid growth of the Internet and the number of connected...
HICSS
2003
IEEE
14 years 15 hour ago
2003
IEEE
Electronic Customer Relationship Management (eCRM) has become the latest paradigm in the world of Customer Relationship Management. Recent business surveys suggest that up to 50% ...