1372 search results - page 22 / 275 » Implementing an ITIL-Based IT Service Management Measurement... |
HICSS
2009
IEEE
14 years 2 months ago
2009
IEEE
The effective management of a service organization requires measuring system performance on many attributes. Customer waiting time is inherent to nearly all service operations and...
ICCS
2007
Springer
14 years 1 months ago
2007
Springer
Abstract. We describe a prototype emergency and disaster information system designed and implemented using DDDAS concepts. The system is designed to use real-time cell phone callin...
SASO
2010
IEEE
13 years 5 months ago
2010
IEEE
Many large-scale distributed systems have been built with great complexity to run Internet services. Due to the heterogeneity and dynamics of complex systems, it is very difficult ...
SIGMOD
2012
ACM
11 years 9 months ago
2012
ACM
As cloud computing environments become explosively popular, dealing with unpredictable changes, uncertainties, and disturbances in both systems and environments turns out to be on...
AINA
2008
IEEE
14 years 1 months ago
2008
IEEE
An experimental study shows the feasibility of service-oriented architectures for industrial automation and control systems even with respect to lower, real-time dependent control...