1372 search results - page 43 / 275 » Implementing an ITIL-Based IT Service Management Measurement... |
125
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GLOBECOM
2007
IEEE
15 years 9 months ago
2007
IEEE
—The current trends in service consolidation over Internet Protocol (IP) also stimulates the integration of the industrial automation system with the information technology (IT) ...
134
Voted
MUE
2007
IEEE
15 years 9 months ago
2007
IEEE
In this paper, agent based process management model is proposed, which is for the process management of knowledge worker and service workers in order to establish the basis for th...
219
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SIGMOD
2008
ACM
16 years 3 months ago
2008
ACM
In the implementation of hosted business services, multiple tenants are often consolidated into the same database to reduce total cost of ownership. Common practice is to map mult...
134
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IDMS
2001
Springer
15 years 7 months ago
2001
Springer
A number of research studies show that the operating system has a substantial influence on communication delay in distributed environments. Thus, in order to provide applications w...
131
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POLICY
2004
Springer
15 years 8 months ago
2004
Springer
We present a policy-based approach to managing congestions in Short Message Service (SMS) systems. Congestion situations typically occur on SMS Gateways (SMSGs), which route SMS m...