: This research develops, operationalizes, and empirically tests a model for explaining/predicting the satisfaction of customers with Internet-based services in the context of an o...
In contrast to traditional document retrieval, a web page as a whole is not a good information unit to search because it often contains multiple topics and a lot of irrelevant inf...
Portlets (i.e. multi-step, user-facing applications to be syndicated within a portal) are currently supported by most portal frameworks. However, there is not yet a definitive ans...
This work addresses the question of supporting web designers in considering usability in their work in order to foster user-centered design of web sites. With the MetroWeb tool th...
Applications based on outsourcing computation require guarantees to the data owner that the desired computation has been performed correctly by the service provider. Methods based...