System reliability has become an increasingly important benchmark in measuring service continuity. As part of many service level agreements, system performance is gauged by how lo...
: The aim of this study is to assess quality perception of information system (IS) services outsourced by a large Brazilian bank, both from a technical (results) as well as from a ...
Luis Kalb Roses, Norberto Hoppen, Bernard Ballaz, ...
Peer-to-peer systems offer attractive system management properties, including the ability of components that join the network to self-organize; scalability up to tens of thousands...
As the Grid moves towards adopting a service-oriented architecture built on Web services, coupling between processes will rely on secure, reliable, and transacted messages and be s...
Zhuoan Jiao, Jasmin L. Wason, Wenbin Song, Fenglia...
In a fast changing market environment the task of reducing the downtime for change management of business processes has high importance. Ensuring that IT reflects the updated busin...