Improving the usability of government portal sites requires a focus shift from system to user in both research and design. Empirical studies into user behavior are needed to suppor...
The objective of this paper is two-fold. The first is to develop a methodology capable of extracting the Human Values Scale (HVS) from the user, with reference to his/her objective...
Recommendation Systems have become an important tool to cope with the information overload problem by acquiring data about the user behavior. After tracing the user behavior, throu...
Byron Leite Dantas Bezerra, Francisco de Assis Ten...
In this paper we investigate the role of user emotions in human-machine goal-oriented conversations. There has been a growing interest in predicting emotions from acted and non-act...
This paper addresses the problem of speaker segmentation in two-speaker telephone conversations, using an eigenvoice based factor analysis approach. We present a set of improvemen...