Being the client's first interface, call centres worldwide contain a huge amount of information of all kind under the form of conversational speech. If accessible, this infor...
Martine Garnier-Rizet, Gilles Adda, Frederik Caill...
Abstract. Learning ranking functions is crucial for solving many problems, ranging from document retrieval to building recommendation systems based on an individual user’s prefer...
This paper is about people. It is about understanding how learning and communication mutually influence one another; allowing people to infer each other's communicative behavi...
The importance of effective customer assistance technologies is imperative in today's online marketplace where users are oftentimes overwhelmed by the product choices availab...
John Doody, Edwin Costello, Lorraine McGinty, Barr...
This paper describes recent advances at LIMSI in Mandarin Chinese speech-to-text transcription. A number of novel approaches were introduced in the different system components. Th...
Lori Lamel, Jean-Luc Gauvain, Viet-Bac Le, Ilya Op...