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CLEIEJ
2010
13 years 5 months ago
Mapping Process Capability Models to Support Integrated Software Process Assessments
Software process assessments have been used to verify the conformance with quality reference models or standards, usually in a context of software process improvement programs. Mo...
Marcello Thiry, Alessandra Zoucas, Leornardo Trist...
SOPR
1998
117views more  SOPR 1998»
13 years 8 months ago
Towards mature IT services
Many organizations provide information technology services, either to external or internal customers. They maintain software, operate information systems, manage and maintain work...
Frank Niessink, Hans van Vliet