We show how a number of novel email search features can be implemented without any kind of natural language processing (NLP) or advanced data mining. Our approach inspects the ema...
Prototyping and evaluation combine to explore ways that an effective, integrative organization of project-related information might emerge as a by-product of a person's effor...
William Jones, Predrag V. Klasnja, Andrea Civan, M...
Email consumes significant time and attention in the workplace. We conducted an organizational survey to understand how and why people attend to incoming email messages. We examin...
Laura A. Dabbish, Robert E. Kraut, Susan R. Fussel...
Spam messes up user's inbox, consumes network resources and spread worms and viruses. Spam is flooding of unsolicited, unwanted e mail. Spam in blogs is called blog spam or c...
Automatically finding email messages that contain requests for action can provide valuable assistance to users who otherwise struggle to give appropriate attention to the actionab...