Effective bug localization is important for realizing automated debugging. One attractive approach is to apply statistical techniques on a collection of evaluation profiles of pr...
Evaluating the usability of an application is a crucial activity in systems development projects. It is often done collaboratively, involving groups of current or future users, us...
Gert-Jan de Vreede, Ann L. Fruhling, Anita Chakrap...
Although telepointers are valuable for supporting real-time collaboration, they are rarely seen in commercial groupware applications that run on the Internet. One reason for their...
Jeff Dyck, Carl Gutwin, Sriram Subramanian, Chris ...
A crucial element in consumer electronic commerce is a catalog tool that not only finds the product for the user, but also convinces him that he has made the best choice. To do th...
Multi-category classification of short dialogues is a common task performed by humans. When assigning a question to an expert, a customer service operator tries to classify the cu...