The automatic identification of a user's task has the potential to improve information filtering systems that rely on implicit measures of interest and whose effectiveness ma...
Sensemaking tasks require users to perform complex research behaviors to gather and comprehend information from many sources. Such tasks are common and include, for example, resea...
In this report we describe our model of dynamic hypertext and how the ClickIR system uses this model to assist users in interactive search. The system was used in both the ad hoc ...
rom abstract objects like user tasks. ost interface development problems can be traced to two sources: the need for usercentered design environments and the lack of software system...
Email use in the context of everyday work practices, or email flow, has not been heavily studied. We present the results of a pair of studies examining how users interlace email w...