What is the impact of operational (i.e. nonstrategic) IT business alignment on IT usage? Using case studies in three branches of a retail bank employing identical information syst...
Heinz-Theo Wagner, Daniel Beimborn, Jochen Franke,...
The value of business process models is dependent not only on the choice of graphical elements in the model, but also on their annotation with additional textual and graphical inf...
The goal of process mining is to discover process models from event logs. However, for processes that are not well structured and have a lot of diverse behavior, existing process m...
Introducing enterprise information systems (EIS) is usually associated with high costs. It is therefore crucial to understand those factors that determine or influence these costs....
Little research has been conducted so far on causes for errors in business process models. In this paper we investigate on how mainly domain independent factors such as the size or...