Identifying consumer preferences is a key challenge in customizing electronic commerce sites to individual users. The increasing availability of online social networks provides on...
In online learning, communities can help to enhance learning. However, because of the dynamic nature of communities, attaining and sustaining these communities can be difficult. On...
Sibren Fetter, Adriana J. Berlanga, Peter B. Sloep
A new form of computer mediated communication that promises to revolutionize the way organizations communicate is internal corporate blogs. However, the academic literature on thi...
Churn has been identified as an important issue in a wide range of industries. In social networks, churn represents a significant risk for the health and functioning of communities...
This brief research commentary on Westland's (2010) article in this issue of Electronic Commerce Research and Applications is intended to add two cautionary notes. He attempts...