As computers are increasingly used to mediate social interaction, tools are needed not only to support direct communication, but also to create a richer social environment for the...
We analyze help-seeking strategies in two large tech support boards and observe a number of previously unreported differences between tech support boards and other types of online...
Software development environments are examples of complex computer applications characterized by heterogeneity; they are composed of diverse information repositories, user interfa...
We explore the use of Bluetooth friendly names within the mobile space. Each Bluetooth-enabled device possesses a short string known as a ‘friendly name’ used to help identify...
Barry Lavelle, Daragh Byrne, Gareth J. F. Jones, A...
Geographic Information Systems (GIS) showed their insufficiencies in front of complex requests for decision-makers. Resulting of the association of the databases and the decision-m...