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CIKM
2009
Springer
15 years 10 months ago
Group CRM: a new telecom CRM framework from social network perspective
The structure of customer communication network provides us a natural way to understand customers’ relationships. Traditional customer relationship management (CRM) methods focu...
Bin Wu, Qi Ye, Shengqi Yang, Bai Wang
SSS
2009
Springer
195views Control Systems» more  SSS 2009»
15 years 10 months ago
Anonymous Transactions in Computer Networks
Abstract. We present schemes for providing anonymous transactions while privacy and anonymity are preserved, providing user anonymous authentication in distributed networks such as...
Shlomi Dolev, Marina Kopeetsky
SEMWEB
2005
Springer
15 years 9 months ago
RelExt: A Tool for Relation Extraction from Text in Ontology Extension
Abstract. Domain ontologies very rarely model verbs as relations holding between concepts. However, the role of the verb as a central connecting element between concepts is undenia...
Alexander Schutz, Paul Buitelaar
ICMI
2003
Springer
111views Biometrics» more  ICMI 2003»
15 years 9 months ago
Distributed and local sensing techniques for face-to-face collaboration
This paper describes techniques that allow users to collaborate on tablet computers that employ distributed sensing techniques to establish a privileged connection between devices...
Ken Hinckley
CIA
1999
Springer
15 years 8 months ago
Mobile-Agent Mediated Place Oriented Communication
When we communicate with others in a most primitive way like face-to-face conversation, we normally gather at a common physical place. This physical constraint has been recognized ...
Yasuhiko Kitamura, Yasuhiro Mawarimichi, Shoji Tat...