This paper shows how Social Network Analysis, the sociological domain studying the interaction between people in specific social environments, can be used to assign roles to diff...
We present NodeXL, an extendible toolkit for network overview, discovery and exploration implemented as an add-in to the Microsoft Excel 2007 spreadsheet software. We demonstrate ...
Marc A. Smith, Ben Shneiderman, Natasa Milic-Frayl...
Link structures are important patterns one looks out for when modeling and analyzing social networks. In this paper, we propose the task of mining interesting Link Formation rules...
Cane Wing-ki Leung, Ee-Peng Lim, David Lo, Jianshu...
The use of network arrangement in the development and implementation of e-government service portals is on its increase. Yet, research on network arrangement in sourcing service p...
The structure of customer communication network provides us a natural way to understand customers’ relationships. Traditional customer relationship management (CRM) methods focu...