This paper describes a domain independent, automatically trained call router which directs customer calls based on their response to an open-ended "How may I direct your call...
We have developed a method for answering single answer questions automatically using a collection of documents or the Internet as a source of data for the production of the answer...
James R. Cowie, Yevgeny Ludovik, Hugo Molina-Salga...
In Chinese, phrases and named entities play a central role in information retrieval. Abbreviations, however, make keyword-based approaches less effective. This paper presents an em...
Abstract--Musical genres are categorical labels created by humans to characterize pieces of music. A musical genre is characterized by the common characteristics shared by its memb...
— The paper presents an approach that combines conceptual and evolutionary techniques to support change impact analysis in source code. Information Retrieval (IR) is used to deri...
Huzefa H. Kagdi, Malcom Gethers, Denys Poshyvanyk,...