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ACMDIS
2006
ACM
14 years 3 months ago
What do usability evaluators do in practice?: an explorative study of think-aloud testing
Think-aloud testing is a widely employed usability evaluation method, yet its use in practice is rarely studied. We report an explorative study of 14 think-aloud sessions, the aud...
Mie Nørgaard, Kasper Hornbæk
SIGDOC
2006
ACM
14 years 3 months ago
Why don't people read the manual?
Few users of computer applications seek help from the documentation. This paper reports the results of an empirical study of why this is so and examines how, in real work, users s...
David G. Novick, Karen Ward
LAWEB
2005
IEEE
14 years 3 months ago
Incentive Networks
The concurrent growth of on-line communities exhibiting large-scale social structure, and of large decentralized peer-to-peer file-sharing systems, has stimulated new interest in...
Prabhakar Raghavan
IUI
2005
ACM
14 years 3 months ago
An agent-based approach to dialogue management in personal assistants
Personal assistants need to allow the user to interact with the system in a flexible and adaptive way such as through spoken language dialogue. In this research we focus on an ap...
Anh Nguyen, Wayne Wobcke
HICSS
2003
IEEE
103views Biometrics» more  HICSS 2003»
14 years 3 months ago
Toward More Robust Infrastructure: Observations on Improving the Resilience and Reliability of Critical Systems
Civil infrastructure provides the range of essential services generally necessary to support a nation’s economy and quality of life—arguably entire economies rely on the abili...
Richard G. Little