People tend to form social networks within geographical areas. This can be explained by the fact that generally geographical localities correspond to common interests (e.g. studen...
This paper argues that the design of remote help-giving systems should be grounded in articulation work and the methodical ways in which help-givers and help-seekers coordinate th...
Andy Crabtree, Jacki O'Neill, Peter Tolmie, Stefan...
Collaborations over distance must contend with the loss of the rich, subtle interactions that co-located teams use to coordinate their work. Previous research has suggested that o...
James D. Herbsleb, Audris Mockus, Thomas A. Finhol...
A proliferation of mobile devices in everyday life has increased the likelihood of technologically mediated interruptions. We examine ethnographic data from an SMSbased pervasive ...
Peter Tolmie, Andy Crabtree, Tom Rodden, Steve Ben...
There is a growing interest in applying market mechanisms to tackle everyday communication problems such as communication interruptions and communication overload. Prior analytic ...
Gary Hsieh, Robert Kraut, Scott E. Hudson, Roberto...