—Knowledge discovery from scientific articles has received increasing attentions recently since huge repositories are made available by the development of the Internet and digit...
In this paper, we propose a novel method for generating engaging multi-modal content automatically from text. Rhetorical Structure Theory (RST) is used to decompose text into disc...
Supervised approaches to Data Mining are particularly appealing as they allow for the extraction of complex relations from data objects. In order to facilitate their application i...
The structure of customer communication network provides us a natural way to understand customers’ relationships. Traditional customer relationship management (CRM) methods focu...
In this paper we address the problem of extracting important (and unimportant) discourse patterns from call center conversations. Call centers provide dialog based calling-in supp...
Anup Chalamalla, Sumit Negi, L. Venkata Subramania...