Instant messaging (IM) in the workplace has proven to be a valuable tool for facilitating informal communication. Its benefits, however, are generally limited to times when users ...
Abstract. The increasing volume of digital communication is raising new challenges in the management of the information flow. We discuss the usage of context to infer presence info...
We provide a survey on security features and threats to existing Instant Messaging (IM) networks and discuss how currently available systems fail to provide adequate security in l...
Today, we are seeing an increasing number of software applications that users want to use anywhere, anytime. Such mobile applications often deliver their user interfaces (UIs) to ...
This paper explores the critical role conversational coherence plays in facilitating the ongoing, distributed work of one virtual team as they engage in instant messaging (IM) con...
Stephanie L. Woerner, JoAnne Yates, Wanda J. Orlik...