Governments are employing modern information and communication technologies to better serve society. Raising the effectiveness of government as well as the quality of the civil se...
Dimitrios S. Stamoulis, Dimitris Gouscos, Panagiot...
Process assessment or process improvement is usually not considered in the context of Web applications, and the differences between Web applications and traditional applications a...
In order to create, share and improve knowledge on business processes, humans need a common, readable and preferably visual notation. So far, a lot of effort has been put into vis...
- Enterprise Resource Planning (ERP) software has become the dominant strategic platform for supporting enterprise-wide business processes. However, single vendor ERP software syst...
Ben Light, Christopher P. Holland, Sue Kelly, Karl...
: Enterprise architecture is gaining acceptance as an approach to manage change and foster IT/business alignment by (1) propagating strategy and process changes to the software and...