: In modern organisations the monolithic information systems of the past are being gradually replaced by networked systems, enabling distributed computing often based on multi-agen...
Email consumes significant time and attention in the workplace. We conducted an organizational survey to understand how and why people attend to incoming email messages. We examin...
Laura A. Dabbish, Robert E. Kraut, Susan R. Fussel...
Overload happens in Session Initiation Protocol (SIP) networks when SIP servers have insufficient resources to handle all messages they receive. Under overload, SIP networks suffe...
Learning structured representations has emerged as an important problem in many domains, including document and Web data mining, bioinformatics, and image analysis. One approach t...
Anon Plangprasopchok, Kristina Lerman, Lise Getoor
We build the generic methodology based on machine learning and reasoning to detect the patterns of interaction between conflicting agents, including humans and their assistants. L...