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FLAIRS
2011
12 years 11 months ago
Intentional Analysis of Medical Conversations for Community Engagement
With an explosion in the proliferation of user-generated content in communities, information overload is increasing and quality of readily available online content is deterioratin...
Saurav Sahay
CSCW
2002
ACM
13 years 7 months ago
Stimulating social engagement in a community network
One of the most challenging problems facing builders and facilitators of community networks is to create and sustain social engagement among members. In this paper, we investigate...
David R. Millen, John F. Patterson
CANDT
2009
13 years 8 months ago
Overhearing the crowd: an empirical examination of conversation reuse in a technical support community
This paper describes a mixed method, empirical analysis of conversation reuse in an online technical support community. I find that the same characteristics that make the conversa...
Derek L. Hansen
HICSS
2007
IEEE
146views Biometrics» more  HICSS 2007»
14 years 2 months ago
Interactive Community Bulletin Boards as Conversational Hubs and Sites for Playful Visual Repartee
In this paper we describe an interactive community bulletin board we installed within a neighborhood café and art gallery, and the interactions that take place around and through...
Elizabeth F. Churchill, Les Nelson
CHI
2006
ACM
14 years 8 months ago
Talk to me: foundations for successful individual-group interactions in online communities
People come to online communities seeking information, encouragement, and conversation. When a community responds, participants benefit and become more committed. Yet interactions...
Jaime Arguello, Brian S. Butler, Elisabeth Joyce, ...