: The objective of this paper is to identify those factors, which are critical to the success of a maintenance operation in general and to apply them to a particular maintenance pr...
Current approaches to Business Process Management (BPM) and Operational Business Intelligence (BI) integration have been very limited and simply reduced to the problem of technica...
In this paper, agent based process management model is proposed, which is for the process management of knowledge worker and service workers in order to establish the basis for th...
In order to create new opportunities for competitive differentiation, organisations are starting to shift their focus from transactional operational Business Processes (BPs) to ot...
—This paper proposes a new strategy, the experience transfer, to facilitate the management of large-scale computing systems. It deals with the utilization of management experienc...