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CHI
2000
ACM
14 years 2 months ago
Agents to assist in finding help
When a novice needs help, often the best solution is to find a human expert who is capable of answering the novice’s questions. But often, novices have difficulty characterizing...
Adriana Santarosa Vivacqua, Henry Lieberman
DEXAW
1997
IEEE
76views Database» more  DEXAW 1997»
14 years 1 months ago
A Model for Intuitive Knowledge Sharing
This paper proposes a system which eases the job of entering and sharing expert analysis on a database system, with emphasis to pictorial and document information. With this syste...
Pedro Furtado, Henrique Madeira
CHI
1997
ACM
14 years 1 months ago
"I'll Get That Off the Audio": A Case Study of Salvaging Multimedia Meeting Records
We describe a case study of a complex, ongoing, collaborative work process, where the central activity is a series of meetings reviewing a wide range of subtle technical topics. T...
Thomas P. Moran, Leysia Palen, Steve R. Harrison, ...
CHI
1996
ACM
14 years 1 months ago
Silk from a Sow's Ear: Extracting Usable Structures from the Web
In its current implementation, the World-Wide Web lacks much of the explicit structure and strong typing found in many closed hypertext systems. While this property has directly f...
Peter Pirolli, James E. Pitkow, Ramana Rao
CHI
1994
ACM
14 years 1 months ago
Model-based interface development
rom abstract objects like user tasks. ost interface development problems can be traced to two sources: the need for usercentered design environments and the lack of software system...
Angel R. Puerta, Pedro Szkeley