When a novice needs help, often the best solution is to find a human expert who is capable of answering the novice’s questions. But often, novices have difficulty characterizing...
This paper proposes a system which eases the job of entering and sharing expert analysis on a database system, with emphasis to pictorial and document information. With this syste...
We describe a case study of a complex, ongoing, collaborative work process, where the central activity is a series of meetings reviewing a wide range of subtle technical topics. T...
Thomas P. Moran, Leysia Palen, Steve R. Harrison, ...
In its current implementation, the World-Wide Web lacks much of the explicit structure and strong typing found in many closed hypertext systems. While this property has directly f...
rom abstract objects like user tasks. ost interface development problems can be traced to two sources: the need for usercentered design environments and the lack of software system...