We conducted a 6-month project with a physical therapy clinic, involving equal parts ethnographic fieldwork and rapid prototyping. It differed from most reported user-informed des...
Context scenarios are widely used for assessing the robustness of strategies and policies in both the private and the public sector. Royal Dutch Shell, for instance, has become re...
Although usability methods are widely used for evaluating conventional graphical user interfaces and websites, there is a growing concern that current approaches are inadequate fo...
Parmit K. Chilana, Jacob O. Wobbrock, Andrew J. Ko
The OpenChoice system, currently in development, is an open source, open access community rating and filtering service that would improve upon the utility of currently available W...
Recently, the EU government has put a lot of effort into modernizing its public sectors using advanced information and communication technology (ICT). Together with various univers...