CT This paper presents results from a study examining perceptions and practices of usability in the free/open source software (FOSS) community. 27 individuals associated with 11 di...
Modern applications such as Microsoft Word have many automatic features and hidden dependencies that are frequently helpful but can be mysterious to both novice and expert users. ...
Brad A. Myers, David A. Weitzman, Andrew Jensen Ko...
We present the first user study of out-of-turn interaction in menu-based, interactive voice-response systems. Out-ofturn interaction is a technique which empowers the user (unable...
Saverio Perugini, Taylor J. Anderson, William F. M...
Rapid growth in the scientific literature makes it increasingly difficult for scientists to keep abreast of findings outside their own narrowing fields of expertise. To help biome...
Meredith M. Skeels, Kiera Henning, Meliha Yetisgen...
People come to online communities seeking information, encouragement, and conversation. When a community responds, participants benefit and become more committed. Yet interactions...
Jaime Arguello, Brian S. Butler, Elisabeth Joyce, ...