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IJCSA
2006
96views more  IJCSA 2006»
13 years 7 months ago
Assistance Tool for Conflicts Resolution Through Technical Negotiation
A conflict is a common phenomenon that results from the interaction between both individuals and groups of individuals. For the development of knowledge-based systems, one needs t...
Karima Akli-Astouati
IJSKD
2011
163views more  IJSKD 2011»
13 years 2 months ago
Socio-Technical Systems: A Meta-Design Perspective
Meta-design of socio-technical systems is an approach which complies with the need of integrating two different types of structures and processes: technical systems which are engi...
Gerhard Fischer, Thomas Herrmann
MM
2003
ACM
131views Multimedia» more  MM 2003»
14 years 23 days ago
Enhancing web accessibility
This demonstration will illustrate the key technical and user interface aspects of the Web Adaptation Technology. Various transformations underlying the system will be shown that ...
Alison Lee, Vicki L. Hanson
HICSS
2006
IEEE
100views Biometrics» more  HICSS 2006»
14 years 1 months ago
The Impact of Social Types within Information Communities: Findings from Technical Newsgroups
We explored whether Fisher and Durrance’s [11] framework of information communities applies to online technical newsgroups and the impact of particular social types on informati...
Tammara Combs Turner, Karen E. Fisher
CANDT
2009
13 years 8 months ago
Overhearing the crowd: an empirical examination of conversation reuse in a technical support community
This paper describes a mixed method, empirical analysis of conversation reuse in an online technical support community. I find that the same characteristics that make the conversa...
Derek L. Hansen