Executing critical systems often rely on humans to make important and sometimes life-critical decisions. As such systems become more complex, the potential for human error to lead...
Lori A. Clarke, Leon J. Osterweil, George S. Avrun...
Group video-conferencing systems are routinely used in major corporations, hospitals and universities for meetings, tele-medicine and distance learning among participants from very...
M. Vijay Venkatesh, Jian Zhao, L. Profitt, Sen-Chi...
Abstract--As society's dependence on network technology increases, the need for resilience and survivability in these services becomes increasingly apparent. Since the user ex...
Justin P. Rohrer, Ramya Naidu, James P. G. Sterben...
: The increasing adoption of e-Learning technology is facing new challenges such as how to produce student-centered systems that can be adapted to the needs of each student. In thi...
This paper reports on an ethnographic study of the technology-enabled behavior that took place amongst a citizen population living in a conflict zone. We interviewed 65 Iraqi citi...