straction is a useful tool for agents interacting with environments. Good state abstractions are compact, reuseable, and easy to learn from sample data. This paper and extends two...
: This paper presents a framework for the automatic production of Digital Talking Books (DTB). The production process converts existing audio tapes and OCR-based digitalization of ...
Abstract. In this paper we use the concept of `social translucence' to understand users' initial reaction to, and use of, the voice communication channel provided by Xbox...
Online spaces that enable public shared inter-personal communications are of significant social and economic importance. This paper outlines a theoretical model and methodology, la...
Creating value and continuously generating a positive Total Customer Experience (TCE) for customers is important for E-Commerce environments in order to attract and retain custome...
Shailey Minocha, Lisa Dawson, Ann Blandford, Dave ...