In this paper we propose to include two up-to-date separate concepts, namely social computing and usability metrics, in intelligent interaction agents to enhance a user-centred, ad...
Enterprise Resource Planning (ERP) systems have received well-deserved attention from both the industry and the research communities, yet the usability of these systems remains a ...
Jay G. Cooprider, Heikki Topi, Jennifer Xu, Martin...
Developers and users of high-performance distributed systems often observe performance problems such as unexpectedly low throughput or high latency. Determining the source of the ...
Dan Gunter, Brian Tierney, Keith R. Jackson, Jason...
Abstract. Policies, sets of rules that govern permission to access resources, have long been used in computer security and online privacy management; however, the usability of auth...
Robert W. Reeder, Clare-Marie Karat, John Karat, C...
Application programming interfaces (APIs) are the interfaces to existing code structures, such as widgets, frameworks, or toolkits. Therefore, they very much do have an impact on ...
Jens Gerken, Hans-Christian Jetter, Michael Zö...