Fitts’ law (1954) characterizes pointing speed-accuracy performance as throughput, whose invariance to target distances (A) and sizes (W) is known. However, it is unknown whethe...
Warehouse automation has progressed at a rapid pace over the last decade. While the tendency has been to implement fully automated solutions, most warehouses today exist as a mixtu...
Task time is a measure of productivity in an interface. Keystroke Level Modeling (KLM) can predict experienced user task time to within 10 to 30% of actual times. One of the bigges...
In access-control systems, policy rules conflict when they prescribe different decisions (ALLOW or DENY) for the same access. We present the results of a user study that demonstr...
Robert W. Reeder, Lujo Bauer, Lorrie Faith Cranor,...
People with chronic health problems use online resources to understand and manage their condition, but many such resources can present competing and confusing viewpoints. We surve...
Jennifer Mankoff, Kateryna Kuksenok, Sara B. Kiesl...