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» Interruptions in a level one trauma center: A case study
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IJMI
2008
41views more  IJMI 2008»
13 years 7 months ago
Interruptions in a level one trauma center: A case study
Juliana J. Brixey, Zhihua Tang, David J. Robinson,...
MANSCI
2008
128views more  MANSCI 2008»
13 years 7 months ago
Optimizing Call Center Staffing Using Simulation and Analytic Center Cutting-Plane Methods
We consider the problem of minimizing staffing costs in an inbound call center, while maintaining an acceptable level of service in multiple time periods. The problem is complicat...
Júlíus Atlason, Marina A. Epelman, S...
EOR
2010
110views more  EOR 2010»
13 years 7 months ago
Online scheduling policies for multiclass call centers with impatient customers
We consider a call center with two classes of impatient customers: premium and regular classes. Modeling our call center as a multiclass GI/GI/s + M queue, we focus on developing ...
Oualid Jouini, Auke Pot, Ger Koole, Yves Dallery
JBI
2010
129views Bioinformatics» more  JBI 2010»
13 years 6 months ago
Proclets in healthcare
Healthcare processes can be characterized as weakly-connected interacting lightweight workflows coping with different levels of granularity. Classical workflow notations are fal...
R. S. Mans, Nick C. Russell, Wil M. P. van der Aal...
ICDM
2006
IEEE
130views Data Mining» more  ICDM 2006»
14 years 1 months ago
A Framework for Regional Association Rule Mining in Spatial Datasets
The immense explosion of geographically referenced data calls for efficient discovery of spatial knowledge. One critical requirement for spatial data mining is the capability to ...
Wei Ding 0003, Christoph F. Eick, Jing Wang 0007, ...