: This paper considers the nature of conflict in relation to the environments within which distributed teams cooperate. Effective conflict management can bring great benefits to di...
The mobile phone has become one of the essential objects that people carry when they leave home. By conducting a series of street interviews in 11 cities on 4 continents, we attemp...
This study shows that in a qualitative study a small sample size is sufficient to gain interesting results and show differences between the procurement of IT services in different ...
The modelling of realistic emotional behaviour is needed for various applications in multimodal human-machine interaction such as the design of emotional conversational agents (Ma...
We report on an exploratory, qualitative user study designed to identify users' goals underlying podcast search, the strategies used to gain access to podcasts, and how curre...