Building common ontologies, setting up measurement programs, and conducting interviews are valid techniques to start eliciting knowledge and experience for later reuse. However, th...
Configurable process models integrate different variants of a business process into a single model. Through configuration users of such models can then combine the variants to deri...
Florian Gottschalk, Teun A. C. Wagemakers, Monique...
We investigated what mobile workers do when they are mobile to achieve their communication goals, using contextual interviews and ethnographically inspired observations in a varie...
This paper reports on an empirical study designed as a follow-up of a theoretical model intended to support reasoning about the composition of smart artifacts by end-users. We hav...
User models (UM)the explicit representation of all relevant aspects of a user's preferences, beliefs, etc. form the basis of virtually all adaptive systems. While early appro...