In this paper we report an ethnographic study of workarounds--informal temporary practices for handling exceptions to normal workflow--in a hospital environment. Workarounds are a...
Marina Kobayashi, Susan R. Fussell, Yan Xiao, F. J...
Deictic reference – pointing at things during conversation – is ubiquitous in human communication, and should also be an important tool in distributed collaborative virtual en...
Information empowers those who make sense from its successful interpretation; this is especially true on the subject of weather where the recipient is required to have prior forms...
Raymond Koon Chuan Koh, Henry Xin Liong Tan, Henry...
Socialization of newcomers is critical both for conventional groups. It helps groups perform effectively and the newcomers develop commitment. However, little empirical research h...
Boreum Choi, Kira Alexander, Robert E. Kraut, John...
While a number of User-Level Protocols have been developed to reduce the gap between the performance capabilities of the physical network and the performance actually available, a...
Pavan Balaji, Piyush Shivam, Pete Wyckoff, Dhabale...