The aim of Participatory Design (PD) is to involve the users in the design. Even though the research has shown the success of PD projects in empowering users, little has been said...
Many software systems contained cloned code, i.e., segments of code that are highly similar to each other, typically because one has been copied from the other, and then possibly m...
Customer Relationship Management (CRM) standard package software has become a key contributor to attempts at aligning business and IT strategies in recent years. The past decade h...
Although customer relationship management (CRM) is currently gaining widespread popularity in several disciplines and industries, mobile medium as an element of CRM is rarely take...
Jaakko Sinisalo, Jari Salo, Heikki Karjaluoto, Mat...
Several scientic bottlenecks have been identied in existing component-based approaches. em, we focus on the identication of a relevant abstraction for the component expression ...