Website owners are gradually realising the benets of viewing customers as co-creators of value. Unfortunately, current development models oer little help in understanding and manag...
In the last decade, there has been an explosion of online commercial activity enabled by the World Wide Web. An electronic marketplace (e-market) provides an online method to perf...
Adriano M. Pereira, Arlei Silva, Wagner Meira Jr.,...
Web performance measurements and availability tests have been carried out using a variety of infrastructures over the last several years. Disruptions in the Internet can lead to W...
Balachander Krishnamurthy, Harsha V. Madhyastha, O...
Following its 1996 liquidity crisis, Ducati, an Italian manufacturer of high-performance motorcycles, took several initiatives aiming at strengthening the company brand, enhancing...
Web-based communities have become important places for people to seek and share expertise. We find that networks in these communities typically differ in their topology from other...