Sciweavers

415 search results - page 81 / 83
» KISS - Knowledge-Intensive Service Support for Agile Process...
Sort
View
CIKM
2010
Springer
13 years 6 months ago
Preference query evaluation over expensive attributes
Most database systems allow query processing over attributes that are derived at query runtime (e.g., user-defined functions and remote data calls to web services), making them e...
Justin J. Levandoski, Mohamed F. Mokbel, Mohamed E...
WSC
2007
13 years 10 months ago
A model for contact center analysis and simulation
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
Juan M. Huerta
SIGUCCS
2000
ACM
14 years 1 days ago
Training... A Key to Better Help Desk Consultants
The quality of student consultants and their development through training and education are major factors in determining long-term effectiveness of university Help Desk. To hire a...
Anna Maria Perez, Andrea J. Moore
ELPUB
2008
ACM
13 years 9 months ago
The SCOAP3 project: converting the literature of an entire discipline to Open Access
The High-Energy Physics (HEP) community spearheaded Open Access with over half a century of dissemination of pre-prints, culminating in the arXiv system. It is now proposing an Op...
Salvatore Mele
SOSYM
2002
188views more  SOSYM 2002»
13 years 7 months ago
Extending the Unified Modeling Language for ontology development
Abstract. There is rapidly growing momentum for web enabled agents that reason about and dynamically integrate the appropriate knowledge and services at run-time. The dynamic integ...
Kenneth Baclawski, Mieczyslaw M. Kokar, Paul A. Ko...