Dwell time as a user behavior has been found in previous studies to be an unreliable predictor of document usefulness, with contextual factors such as the user’s task needing to...
When searching for health information, results quality can be judged against available scientific evidence: Do search engines return advice consistent with evidence based medicine...
Thanh Tin Tang, Nick Craswell, David Hawking, Kath...
Search engine switching is the voluntary transition between Web search engines. Engine switching can occur for a number of reasons, including user dissatisfaction with search resu...
Qi Guo, Ryen W. White, Yunqiao Zhang, Blake Anders...
Personalization of web search results as a technique for improving user satisfaction has received notable attention in the research community over the past decade. Much of this wo...
In this work we examine the characteristics of social activity and patterns of communication on Twitter, a prominent example of the emerging class of communication systems we call...