Eliciting user-task models is a thorny problem in modelbased user interface design, and communicating domainspecific knowledge from an expert to a knowledge engineer is a continui...
In Telecommunication Management Network (TMN), the interworking of manager and agent requires the sharing of management information defined as Shared Management Knowledge (SMK) in...
We draw from the quality management and organizational learning literatures to develop a descriptive model of software process management. These literature streams suggest that the...
Adaptivity in Process Management Systems (PMS) is key to their successful applicability in pratice. Approaches have already been developed to ensure the system correctness after ar...
Abstract-- Network management and operations are complicated, tedious, and error-prone, requiring significant human involvement and domain knowledge. As the complexity involved ine...
Xu Chen, Yun Mao, Zhuoqing Morley Mao, Jacobus E. ...