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165
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HICSS
2003
IEEE
193views Biometrics» more  HICSS 2003»
15 years 8 months ago
Message Sense Maker: Engineering a Tool Set for Customer Relationship Management
To determine the important trends and issues in thousands of comments from customers and make strategic decisions about business operations, managers must go over these messages m...
Dmitri Roussinov, J. Leon Zhao
120
Voted
INFOCOM
2000
IEEE
15 years 8 months ago
Energy Efficient Battery Management
Abstract—A challenging aspect of mobile communications consists in exploring ways in which the available run time of terminals can be maximized. In this paper, we present a detai...
Carla-Fabiana Chiasserini, Ramesh R. Rao
138
Voted
COMPSAC
2011
IEEE
14 years 3 months ago
Dynamic Request Management Algorithms for Web-Based Services in Cloud Computing
—Providers of Web-based services can take advantage of many convenient features of cloud computing infrastructures, but they still have to implement request management algorithms...
Riccardo Lancellotti, Mauro Andreolini, Claudia Ca...
136
Voted
DOLAP
2004
ACM
15 years 9 months ago
Data warehouse design to support customer relationship management analyses
CRM is a strategy that integrates the concepts of Knowledge Management, Data Mining, and Data Warehousing in order to support the organization’s decision-making process to retai...
Colleen Cunningham, Il-Yeol Song, Peter P. Chen
COOPIS
2004
IEEE
15 years 7 months ago
Intellectual Property Rights Management Using a Semantic Web Information System
IPR (Intellectual Property Rights) Management is a complex domain. The IPR field is structured by evolving regulations, practises, business models,... Therefore, DRMS (Digital Righ...
Roberto García, Rosa Gil, Jaime Delgado