To determine the important trends and issues in thousands of comments from customers and make strategic decisions about business operations, managers must go over these messages m...
Abstract—A challenging aspect of mobile communications consists in exploring ways in which the available run time of terminals can be maximized. In this paper, we present a detai...
—Providers of Web-based services can take advantage of many convenient features of cloud computing infrastructures, but they still have to implement request management algorithms...
CRM is a strategy that integrates the concepts of Knowledge Management, Data Mining, and Data Warehousing in order to support the organization’s decision-making process to retai...
IPR (Intellectual Property Rights) Management is a complex domain. The IPR field is structured by evolving regulations, practises, business models,... Therefore, DRMS (Digital Righ...