– This paper addresses a service-mining technique and applies this technique to improve the services of vehicle service centers. We propose a service-mining system and its data s...
Environmental research and knowledge discovery both require extensive use of data stored in various sources and created in different ways for diverse purposes. We describe a new m...
Zhiyuan Chen, Aryya Gangopadhyay, George Karabatis...
- A major challenge facing management in developed countries is improving the performance of knowledge and service workers, i.e. the decision makers. In a developing country such a...
We present a graph-theoretic approach to discover storylines from search results. Storylines are windows that offer glimpses into interesting themes latent among the top search re...
Web personalization is the process of customizing a Web site to the needs of each specific user or set of users, taking advantage of the knowledge acquired through the analysis of...