Domain shift is a challenging issue in dialogue management. This paper shows how to extract domain knowledge for dialogue model adaptation. The basic semantic concepts are derived ...
Designers, in the process of satisfying design requirements, generally encounter difficulties in, firstly, understanding the problem and secondly, finding a solution [Cross 1998]....
A question based knowledge management system with the capability to integrate heterogeneous sources of information and knowledge and which nonetheless acts like a single coherent ...
Alexander Schatten, Franz Inselkammer, A. Min Tjoa
We present a strategy for answering fact-based natural language questions that is guided by a characterization of realworld user queries. Our approach, implemented in a system cal...
: Using a knowledge management perspective, this paper investigates new and efficient ways of applying intelligent agents to e-business customer relationship management. Intelligen...