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ECIS
2000
13 years 9 months ago
Features Missing in Action: Knowledge Management Systems in Practice
Abstract- This paper presents the results from a multiplecase study of knowledge management systems (KM -systems) in practical use. A set of general problem areas concerning the in...
Rikard Lindgren, Christopher Wallström
FLAIRS
2001
13 years 9 months ago
Web Data Mining Techniques for Expertise-Locator Knowledge Management Systems
Knowledgemanagementsystems are making inroads into organizationsthat wantto get a handleontheir intellectual capital. Tothis end, we have designed and implemented Expert Seeker, a...
Irma Becerra-Fernandez, Juan Rodriguez
ASWC
2006
Springer
13 years 12 months ago
Semantic Wiki as a Lightweight Knowledge Management System
Since its birth in 1995, Wiki has become more and more popular. This paper presents a Semantic Wiki, a Wiki extended to include the ideas of Semantic Web. The proposed Semantic Wik...
Hendry Muljadi, Hideaki Takeda, Aman Shakya, Shoko...
CSCW
2004
ACM
14 years 1 months ago
Behind the help desk: evolution of a knowledge management system in a large organization
This paper examines the way in which a knowledge management system (KMS)—by which we mean the people, processes and software—came into being and evolved in response to a varie...
Christine Halverson, Thomas Erickson, Mark S. Acke...
HICSS
2002
IEEE
99views Biometrics» more  HICSS 2002»
14 years 1 months ago
The Importance of Process Knowledge for Cross Project Learning: Evidence from a UK Hospital
A core prescription from the knowledge management movement is that the successful management of organizational knowledge will prevent firms from “reinventing the wheel.” Infor...
Sue Newell, Harry Scarbrough, Jacky Swan, Maxine R...