The rapid propagation of the Internet and information technologies has changed the nature of many industries. Fast response and personalized recommendations have become natural tr...
This paper presents a research project on the design of a cross-channel information management tool for knowledge workers: we focus on IT services professionals in a large enterpr...
In the last few years, the University of Aveiro, Portugal, has been offering several distance learning courses over the Web, using e-learning platforms. Experience showed that dif...
: Coping with complex and dynamic environments forces companies to invest in the resource knowledge for the maintenance of their operational reliability; they have to create and to...
Software document repositories store artifacts produced in the course of developing software products. But most repositories are simply archives of documents. It is not unusual to ...
Yan Wu, Harvey P. Siy, Mansour Zand, Victor L. Win...