Abstract. The intent of this position paper is to present the focus of interest of our end-user development (EUD) related research at SAP Research CEC Darmstadt, enabling other par...
In this paper, we aim to identify what kinds of knowledge management (KM) challenges are typical in the renewal of software development processes, and to propose solutions to the ...
This paper provides a description of designers' work practices in a software company. We describe a participatory analysis of the diversity of working relations and roles of ...
The quality of student consultants and their development through training and education are major factors in determining long-term effectiveness of university Help Desk. To hire a...
Requirements volatility is an important risk factor for software projects. Software measures can help in quantifying and predicting this risk. In this paper, we present an industr...