449 search results - page 11 / 90 » Knowledge Management in the Service and Support Business |
JIKM
2008
13 years 7 months ago
2008
Businesses today, including non-profits, recognise the need for knowledge management (KM). KM may require new strategies and goals before it can be implemented, or it can be aligne...
CHIMIT
2008
ACM
13 years 9 months ago
2008
ACM
Many recent studies provide evidence of the challenges experienced by knowledge workers while multi-tasking among several projects and initiatives. Work is often interrupted, and ...
WSC
2007
13 years 10 months ago
2007
The parametrization of business games benefits from the usage of a multi-tier architecture and software services. This paper shows that the multi-tier concept supports parametriz...
BIS
2010
13 years 9 months ago
2010
Abstract. Integrating data mining into business processes becomes crucial for business today. Modern business process management frameworks provide great support for flexible desig...
KDD
1998
ACM
13 years 11 months ago
1998
ACM
Huge masses of digital data about products, customers and competitors have become available for companies in the services sector. In order to exploit its inherent (and often hidde...